Privacy & Cookie Policy
www.contract-furniture.biz is a website operated by Fabiia Limited, whose details are as mentioned below:
Business address: Fabiia, 30-31, Ground floor, Furnival Street, London EC4A 1JQ, United Kingdom
Registered address: Fabiia Limited, Summit House, 4-5 Mitchell Street, Edinburgh EH6 7BD, United Kingdom
Telephone
UK: 0208 706 0809
International: +44 208 706 0809
Email: contact@fabiia.com
Company Registration Number (UK): SC270027
VAT Registration Number (UK): 865 2325 20
“We”, “us”, “our” and “Fabiia” refers to Fabiia Limited. “You” and “your” refers to the person using and/or placing an order on Fabiia’s website.
We need to collect certain data about you which we think is necessary for us to be able to maintain and improve your experience on our website.
When you use our services we may collect the following data from you:.
- Account creation: We store the data which you provide us when you create an account with us.
- Cookies: Certain cookies are essential to provide you functionality and experience on our website. These cookies may store the data of your interaction with our website. More information is provided in our Cookies section. The social media platform that you may visit and which we may also use may store data on usage and your interaction with their platform, as per their privacy and cookies policy. You are therefore advised to check what data these social media platforms collect and store from you as per their terms and conditions, and privacy and cookie policy.
- Third parties: The third parties we work with: Google Analytics, Google Adwords, Clicky Analytics, Bing Webmaster Tools, Microsoft Ads, and our social media platforms which may also collect and store your data which may include IP address, and website interaction history as per their Privacy and Cookie policies.
- Marketing and communications: We will store your preferences in receiving marketing from us, from our third parties and your communication preferences.
We will use your data in accordance with our legitimate interests. This would be:
- For the purpose of completing your order, we will need to share your data with our relevant team members and with our delivery partners for the purpose of delivering the products and/or services.
- To monitor use of our websites and online services to improve your experience on our website.
- To personalise our communications to you, our website, and products or services for you.
- When you have communicated with us by live chat we will store the transcripts for quality, training and security purposes. We will also monitor the IP address of the live chat to prevent fraud.
- When you contact us by email the transcripts will be stored for quality, training and security purposes.
- When you contact us by telephone the calls may be recorded for quality, training and security purposes.
- To market to you our products and services using third-party dynamic retargeting, if this is appropriate and permitted by law.
We will not share your data unless it is required for completing your order, for example our warehouse team, our delivery partners, our customer care team, etc. Our team may be based outside the United Kingdom, but will comply with the data safeguards as applicable in the United Kingdom. We will not use your data for any marketing activity unless you have specifically opted in to receive the marketing communication from us. Any information you provide us is strictly confidential. You may contact us to check the information we hold about you and to rectify or delete the information if you so desire.
Cookies
We use cookies to keep track of the contents of your shopping cart (if the website is enabled for ecommerce transactions) and track usage of our site but they do not tell us who you are. If you disagree with us using cookies you may either restrict or block the cookies which are set by us, or not proceed further with the use of our website. However please note that if you restrict or block the cookies which are set by us, you may be unable to benefit from the features that use cookies.
Some of our cookies are strictly necessary as they enable you to use our platform. Analytics cookies collect information on how people use our platform. Functionality Cookies allow us to remember choices you make so that we can provide enhanced features and content to you. Advertising Cookies are used to deliver relevant advertising content to you. Social Media Cookies are linked to social media platform and are controlled by those social media platforms.
Advice on cookies for members of the public is available on the website of Information Commissioner’s Office (https://ico.org.uk/for-the-public/online/cookies/). The section on ‘How can I control my cookies?’ on this webpage could be referred to manage the cookies.
A website has been written and funded by the internet advertising industry which supports a pan-European industry initiative to enhance transparency and control for online behavioural advertising. This website could be visited on https://youronlinechoices.eu, and we have mentioned about this website in our Privacy and Cookie policy as a resource which you could use to get more information in case you wish to do so.
We may update information on cookies so please do visit this page regularly for information on any changes that we may have made.
You could contact us by emailing us, telephoning us or writing to us to our business address.
How will we contact you?
We will contact you by email or call you on your telephone/mobile or by writing to you using the contact details that you may have provided when you contacted us or during your order placement. When we use the words “writing” or “written” in our terms, this includes emails. We may contact you using any of our email addresses with regards to your order and its progress. We will also contact you after your order had been delivered to get feedback on our products and service. By providing us your contact details at the time of order placement you consent to us contacting you for the purpose of completing your order delivery and subsequent feedback. You could withdraw this consent at any time after placing the order by contacting us.
Help & Advise
If you require any assistance in using our website please contact us on the contact details given on our website and our Customer Care Team will be happy to assist you.
Copyright, Trademarks and other Intellectual Property Rights
All copyright, trademarks and other intellectual property rights of all material on our website, or content supplied as part of this website, or via any other medium shall remain at all times vested in us. The trademarks and other intellectual property rights of any of our designer brands that we work with shall remain at all times vested with the respective designer brands. You are permitted to use this material only as expressly authorized by us.
You are not permitted to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create any part of our website, including all intellectual property rights unless expressly preauthorised and permitted by us.
Disclaimer and Limitations of Liability
We do not seek to exclude or limit liability for death or personal injury arising from our negligence or that of our members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, we shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of us or any of our members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you. The entire liability of Fabiia Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Jurisdiction
These terms are governed by English law and you must bring legal proceedings in respect of the products in the courts of England and Wales.
